Moving to Remote Working can Help your Business Survive the Pandemic

Post by:
23 Apr 20

Moving to Remote Working can Help your Business Survive the Pandemic

The entire world is facing a health crisis of a level perhaps unseen since the plagues of medieval years. Everyone’s main priority must be to heed the instructions of their local health authorities to avoid becoming infected and spreading the infection to others. At the same time, it is important that businesses take all necessary steps to financially survive the health crisis. By keeping your business running you provide a livelihood to yourself and others that enables people to continue to meet essential human needs.

The entire world is facing a health crisis of a level perhaps unseen since the plagues of medieval years. Everyone’s main priority must be to heed the instructions of their local health authorities to avoid becoming infected and spreading the infection to others. At the same time, it is important that businesses take all necessary steps to financially survive the health crisis. By keeping your business running you provide a livelihood to yourself and others that enables people to continue to meet essential human needs.

One of the biggest challenges facing firms is how to continue trading and communicating with customers from a distance. If until now having a dependable yet economical phone system was a business advantage, in the current situation is has become a prerequisite to a business’s very survival.

A Perfect Remote Working Solution

Over the past fifteen years an increasing number of firms have come to recognize the value of internet business phone systems. Until now the cost savings compared with traditional landline systems, especially when it comes to international call rates, have probably been the prime attraction. The spread of the coronavirus now places the focus on another key benefit of cloud PBXs – support for remote working.

Your business internet phone system (VoIP) makes it easy to stay in contact with employees working from remote locations while ensuring clients enjoy the best possible customer service. For example, it is simple to define call handling schedules in the cloud PBX so that the customer call always receives prompt attention. If the employee assigned to handle this customer does not take the call within a certain time, it is automatically forwarded to their backup in the customer support team. It is also possible to quickly define conditional calling that prioritizes how calls are handled.

This VoIP flexibility is rooted in the fact that virtual phone numbers are not tied to fixed locations as is the case with landline phones. VoIP system users have a variety of options for making and receiving calls and messages. For instance, you can make calls from a smartphone, tablet, PC or any other device with a reasonable internet connection. It is even possible to incorporate a traditional landline phone into the configuration.

Now Durable VoIP Business Solutions are More Affordable than Ever

While the need for VoIP solutions has never been more pressing, the dramatic downturn in the world economy means that firms have less than ever to spend on telecom. One of Europe’s leading VoIP service providers, the Zadarma Project, has taken a lead in helping firms move over to remote working by making internet telephony more widely available at a much lower cost. They have introduced new phone system bundles for the Americas and the world with generous amounts of free call minutes and cloud storage. The bundles are specially designed for different size firms and their call usage levels. Each firm can now download and set up in half an hour a top grade VoIP phone system for a fraction of the cost of the alternatives.

By helping firms quickly adopt new remote working methods, VoIP solutions can help ensure the continuation of economic activity that remains as essential as ever to our wellbeing.